Additions and Changes to Membership Benefits

As PrivilegeFlyer continues to grow and help members get the most out of their miles and points, we are dedicated to improving the balance of benefits and services offered.

As you might imagine, the current climate of the airline industry has had an impact on every travel-related company. We recently experienced some of this drama when renewing the insurance we've had since 1991, which allows us to extend the AwardGuard benefit to our members. We had hoped to have our policy renewed by April 1, 2003, but the insurance and reinsurance brokers who have put this together for us in the past are still ironing out the details of the new policy and have delayed things due to regulations and legislation using Lloyd's of London. As a result, as of 9am (MT) March 26th 2003, we suspended the AwardGuard and Accidental Death benefits to new members and expired members. Current members will continue to be covered by AwardGuard with no interruption of service.

All other PrivilegeFlyer benefits remain in place and we continue to look forward to helping you get the most of your miles and points.

So, please enjoy the program that frequent flyers have enjoyed since 1987.

Best regards,

Randy Petersen

P.S. I think it important to state that the suspension of the AwardGuard benefit in no way reflects my opinions about the safety of your awards with United Mileage Plus and US Airways Dividend Miles. These programs are in good hands and I see no immediate danger to members holding awards with either of these two airlines. Perhaps one of the best values of PrivilegeFlyer is expert and opinionated advice. I still strongly encourage members to earn and hold, rather than burn miles.